NYhost.net technical support: average response time
Average response time (technical support, billing and sales)
NYhost.net Support
Last Update 3 jaar geleden
NYhost.net technical support department operates 24/7/365. If you submit support ticket via Help Center, you can expect response within 2-4 hours. However, it's slower on weekends (Saturday and Sunday) and major Holidays (Christmas, New Year Eve, President's Day, Easter and 4th of July): 6-12 hours.
You can reach technical support via Help Center or email: help (at) nyhost.org. Emergency technical support (for example, you cannot reach your server for more than 1 hour) can be reached over the phone: 1-646-595-0555
Billing and Sales department operate Monday to Friday, 10 AM to 6 PM EST. You can reach Billing via email: sales (at) nyhost.net
Things Happen...
If you stuck with ticket, received late or no response, please feel free to contact NYhost.net supervisor: admin (at) nyhost.net. Please include ticket ID that you wish to escalate. We'll get back to you ASAP.